About Call Center Line
Call Center Line is an independent resource for businesses that run a customer support phone line or are planning to set one up. We review and compare call center software, business phone systems (VoIP) and outsourced call center services, and we publish practical guides on running a call center.
What we cover
- Call center software reviews and “best of” lists
- Side-by-side software comparisons
- Business phone and VoIP systems
- Guides on setting up and managing a call center, including call center services for insurance agencies
- A customer service directory with verified contact details for selected companies
How we work
Wherever possible, we sign up for free trials and test the software ourselves before writing about it. We check pricing and features on each vendor’s official website and show the date we last checked, because SaaS pricing changes often. Directory entries are verified against official company sources and carry a “Last verified” date. You can read more on our How We Test page.
Our independence
Some links on this site are affiliate links, which means we may earn a commission if you sign up for a product through them, at no extra cost to you. This never changes our ratings or recommendations. Products that don’t pay us are reviewed and compared with the same standards. See our Affiliate Disclosure for details.
Who is behind Call Center Line
Call Center Line is run by an engineer and independent researcher who compares business software.
Important note
Call Center Line is not affiliated with any company listed in our directory, and we do not provide customer service on their behalf. To reach a company, please use the official contact details shown on its page.
Contact us
Found an error or outdated information? Email us at contact@callcenterline.com or visit our contact page. We review every report.